Effective Date: 01/25/2017
Skyhook Holding, Inc. and its subsidiary Skyhook Wireless, Inc. (collectively, "Skyhook”, “we”, “our" or "us") respect your privacy. This Privacy Shield Notice ("Notice") describes our standards and procedures for handling Personal Information transferred from the European Economic Area ("EEA") to the U.S. in accordance with Skyhook’s obligations under the EU-U.S. Privacy Shield Framework.
Skyhook has subscribed to and will adhere to the EU-U.S. Privacy Shield Framework by adopting and implementing the Privacy Shield Principles ("Principles"). More information about the Privacy Shield can be found at www.privacyshield.gov. Our Privacy Shield certification can be found at www.privacyshield.gov/list.
We may obtain and process Personal Information from the EEA in different capacities:
Skyhook commits to comply with the Principles with respect to all Personal Information received from the EEA in reliance on the Privacy Shield.
Skyhook also provides users the ability to directly opt-out from Skyhook’s services as follows:
Location Information: For users who do not want any location data to be collected, the application, device, or operating system provides controls for disabling all location services. This choice may limit the functionality of the device or installed applications
Device ID: If you wish to opt out of the Skyhook’s use of your Device ID to assist our partners with identifying your demographic information and interest segments for purposes of providing you with targeted ads, you may opt-out by clicking here. If you choose to opt out your Device ID(s), Skyhook will delete any collected data about this Device ID from Skyhook database, and quarantine the device ID so that Skyhook does not collect any data about this Device ID in the future or return or share any information about the Device ID to API or SDK requests. Skyhook also respects platform-level controls and restrictions, so that if you disable targeted advertising through controls offered by the application and/or through the iOS or Android “Limit Ad Tracking” or “Opt out of interest-based advertising” settings, we will abide fully by those setting. More information on how to access these settings is provided on the Skyhook opt out page, which can be accessed by clicking here. If a user chooses the “Limit Ad Tracking” or “Opt out of interest-based advertising” settings on iOS or Android, Skyhook will quarantine the device ID so that Skyhook does not collect any data about this device ID and will not return or share any information about the Device ID in response to API or SDK requests, instead returning an error code when the device ID has been opted out. Skyhook will also delete any encrypted device identified data from the opted-out user’s device.
MAC Addresses: If you wish to opt out of Skyhook’s use of your MAC address to provide location, you may opt-out by clicking here. If you choose to opt out, Skyhook will (if applicable) delete the positioned record for that MAC address from the Skyhook database and will blacklist that MAC address so that we will not process or use that MAC address information in the future.
We take reasonable steps to limit the collection and usage of Personal Information to that which is relevant for the purposes for which it was collected, and to ensure that such Personal Information is reliable, accurate, complete and current. Individuals are encouraged to keep their Personal Information with Skyhook up to date and may contact Skyhook as indicated below to request that their Personal Information be updated or corrected.
We remain responsible for the processing of Personal Information received under the Privacy Shield and subsequently transferred to a third party acting as an agent if the agent processes such Personal Information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
In case of disputes, individuals are able to seek resolution of their questions or complaints regarding the processing of their Personal Information in accordance with the Principles. If an individual feels that Skyhook is not abiding by this Notice or is not in compliance with the Principles, he or she should first contact Skyhook at the contact information provided below.
If an issue cannot be resolved through Skyhook’s internal dispute resolution mechanism, you may submit a complaint to JAMS, which provides, at no cost to you, an independent third-party dispute resolution option based in the U.S. To contact JAMS and/or learn more about the company’s dispute resolution services, including instructions for submitting a complaint, please visit here. For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration as detailed in the Principles available here.
Skyhook is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”).
This Notice may be amended consistent with the requirements of the EU-U.S. Privacy Shield Framework. When we update this Notice, we will also revise the "Last Updated" date at the top of this document.
If you have any questions, concerns or complaint regarding our privacy practices, or if you’d like to exercise your choices or rights, you can contact us:
We will make every effort to resolve your concerns.