Introduction
Skyhook Holding, Inc. (f/k/a TruePosition, Inc.) and its subsidiary Skyhook Wireless, Inc. (collectively, "Skyhook”, “we”, “our" or "us") respect your privacy. Although its legal status is not clear at this point, Skyhook has certified compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”) and Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union and Switzerland to the United States. Skyhook has certified to the Department of Commerce that it adheres to the Data Privacy Framework (“DPF”) Principles. If there is any conflict between the terms in this privacy policy and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov
This DPF Notice ("Notice") describes our standards and procedures for handling Personal Information transferred from the European Economic Area ("EEA") and Switzerland to the U.S. in accordance with Skyhook’s obligations under the EU-U.S. DPF and the Swiss-U.S. DPF.
For the purpose of this Notice, "Personal Information" means any data relating to an identified or identifiable individual, including, for example, name, address, telephone number and e-mail address, and "processing" means any operation performed on Personal Information, such as, for example, collection, use, management, consultation or disclosure. This Notice supplements the Skyhook Privacy Policy. Unless specifically defined in this Notice, the terms in this Notice have the same meaning as in our Privacy Policy. In case of conflict between this Notice and the DPF Principles, the DPF Principles will govern.
How We May Obtain Personal Information
We may obtain and process Personal Information from the EEA and Switzerland in different capacities:
Skyhook commits to comply with the DPF Principles with respect to all Personal Information received from the EEA and Switzerland in reliance on the DPF.
DPF Principles
Skyhook has further committed to refer unresolved DPF complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit here for more information or to file a complaint. The services of JAMS are provided at no cost to you.
For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration as detailed in the official DPF website.
Please be aware that the Federal Trade Commission has jurisdiction over Skyhook’s compliance with the DPF. In certain situations, Skyhook may be required to disclose Personal Information received under the DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Amendment
This Notice may be amended consistent with the requirements of the EU-U.S. DPF and the Swiss-U.S. DPF. When we update this Notice, we will also revise the "Last Updated" date at the top of this document
Questions and Complaints
If you have any questions, concerns or complaint regarding our privacy practices, or if you’d like to exercise your choices or rights, you can contact us:
We will make every effort to resolve your concerns.
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