Effective Date: 12/31/2019
As part of operating our Websites, Skyhook collects the following information:
2. Use of Information
Skyhook may use the information it collects on its Websites to:
3. Sharing of Information
To the extent permitted by applicable law, we may share personal information as follows:
4. User Access and Choice
In the event that you signed up for an account on one of our Websites with an e-mail address, we may send e-mail communications to you via that user e-mail. At any time, you can opt out of marketing email communications we send through a link at the bottom of each email. If your personal information changes, or if you no longer desire our service, the user may update or delete your account by making the change on your Portal page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to all requests to access within 30 days.
We will retain user information for as long as an account is active or as needed to provide you services. We will retain and use user information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Links to Third Party Sites
The Websites may offer publicly accessible blogs. Users should be aware that any information provided in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at email@example.com.
7. How We Store and Secure Your Information
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data.
We will undertake reasonable steps to protect all information, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. However, because no security measures are perfect or impenetrable, we cannot guarantee the security of information you submit to us.
8. How Long We Keep Your Information
We retain your personal information in accordance with our data retention policies and practices. The length of time we keep your information depends upon a number of factors, including the type of information. In general, we retain personal information for as long as we have an ongoing business need to retain it. Following that period, we will delete it.
9. Users from the European Economic Area
Legal Basis for Processing. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable European Union laws. The legal bases depend on how you use the Websites:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Websites.
How to Access or Control Your Information– The General Data Protection Directive (GDPR) provides individuals in the EEA certain rights with respect to their information. These include the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You can exercise these rights by contacting us at the address in the Contact Section below.
The GDPR provides that we may limit or deny your requests in certain cases. For example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we have compelling legitimate interests to keep, including as required by law. You may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed if you have concerns about your rights.
10. Other International Users
The Websites are hosted in the U.S. If you are a consumer accessing one of our Websites from any other country or region with laws or regulations governing personal data collection, use and disclosure that differ from U.S. laws, your continued use of such Website, which is governed by U.S. law and these terms, indicates your consent to the transfer of any information collected or provided to us in the U.S.
11. Contact Information
Attn: General Counsel
Skyhook Wireless, Inc.
12 Thomson Place, 4th Floor
Boston, MA 02210
12. Children's Privacy
Because protecting the privacy of young children is especially important, we do not knowingly collect or maintain information from or about persons under 13 years of age. No part of our Websites is structured to attract anyone under 13. If you are under 13, do not use or access the Websites at any time or in any manner. If we learn that personal information of persons under 13 has been collected on the Websites without verified parental consent, we will take appropriate steps to delete this information.
13. Your California Privacy Rights (For California Residents Only)
Our privacy practices are aligned with the requirements of the California Consumer Privacy Act (CCPA). If you reside in California, we are required to provide additional information to you about how we use and disclose your Personal Information, and you may have additional rights with regard to how we use your Personal Information.
Personal Information. Consistent with section 1 above, our website may collect certain categories and specific pieces of information about individuals that are (or may be) considered “personal information” under the CCPA. Specifically, we may collect, receive or process the following types of personal information:
Sources. The categories of third parties from whom we may collect or receive the Personal Information described above include the following:
Your Rights. Subject to certain exceptions, as a California resident, you have the right to:
Please note that Skyhook does not sell or transfer information that is collected in order to operate our websites. If, instead, you reached this page in order to opt-out your Mobile Ad ID, MAC Address or IP Address, please use the “Do Not Sell My Personal Information” link and/or opt-out page available here.