Effective Date: 05/03/2022
For this Policy, we use the term “personal data” broadly to cover the many privacy and data protection laws applicable to us; generally “personal data” means information related to an identified natural person or that could reasonably be used (by itself or in combination with other data available) to identify a natural person.
As part of operating our Websites, Skyhook collects the following personal data:
Skyhook may use the data it collects on its Websites to:
To the extent permitted by applicable law, we may share personal data as follows:
The Websites may offer publicly accessible blogs. Users should be aware that any information provided in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog, contact us at firstname.lastname@example.org.
We use data hosting service providers in the United States to host the data we collect, and we use technical measures to secure your data.
We will undertake reasonable steps to protect all data, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. However, because no security measures are perfect or impenetrable, we cannot guarantee the security of data you submit to us.
We will retain users’ personal data for as long as an account is active or as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We also retain your personal data in accordance with our data retention policies and practices. The length of time we keep your data depends upon a number of factors, including the type of data. In general, we retain personal data for as long as we have an ongoing business need to retain it.
Legal Basis for Processing. If you are an individual in the European Economic Area (EEA) or the United Kingdom (UK), we collect and process information about you only where we have legal bases for doing so under applicable laws. The legal bases depend on how you use the Websites:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Websites.
Data Protection Officer. The Data Protection Officer for the EEA can be reached by sending an email to: email@example.com.
In the event that you have signed up for an account on one of our Websites with an e-mail address, we may send e-mail communications to you via that user e-mail. At any time, you can opt out of marketing email communications we send through a link at the bottom of each email. If your personal information changes, or if you no longer desire our service, the user may update or delete your account by making the change on your Portal page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to all requests to access within 30 days.Depending on applicable laws, individuals may also have the right to request a copy of your personal data, to object to our use of your data (including for marketing purposes), to request the deletion or restriction of your data, or to request your data in a structured, electronic format. You can exercise these rights by contacting us at the address in the Contact Section below.
Subject to applicable laws, we may limit or deny your requests in certain cases. For example, if fulfilling your request would reveal personal data about another person, or if you ask to delete data which we have compelling legitimate interests to keep, including as required by law. You may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed if you have concerns about your rights.
Because protecting the privacy of young children is especially important, we do not knowingly collect or maintain information from or about persons under 13 years of age. No part of our Websites is structured to attract anyone under 13. If you are under 13, do not use or access the Websites at any time or in any manner.
Our privacy practices are aligned with the requirements of the California Consumer Privacy Act (as may be amended from time to time) (CCPA). If you reside in California, we are required to provide additional information to you about how we use and disclose your Personal Information, and you may have additional rights with regard to how we use your Personal Information.
Personal Information. Consistent with section 1 above, our website may collect certain categories and specific pieces of information about individuals that are (or may be) considered “personal information” under the CCPA. Specifically, we may collect, receive or process the following types of personal information:
Sources. The categories of third parties from whom we may collect or receive the Personal Information described above include the following:
Your Rights. Subject to certain exceptions, as a California resident, you have the right to:
Please note that Skyhook does not sell personal information that is collected in order to operate our websites.