This DPF Notice ("Notice") describes our standards and procedures for handling Personal Information transferred from the European Economic Area ("EEA") and Switzerland to the U.S. in accordance with Skyhook’s obligations under the EU-U.S. DPF and the Swiss-U.S. DPF.
How We May Obtain Personal Information
We may obtain and process Personal Information from the EEA and Switzerland in different capacities:
Skyhook commits to comply with the DPF Principles with respect to all Personal Information received from the EEA and Switzerland in reliance on the DPF.
Skyhook has further committed to refer unresolved DPF complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit here for more information or to file a complaint. The services of JAMS are provided at no cost to you.
For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration as detailed in the official DPF website.
Please be aware that the Federal Trade Commission has jurisdiction over Skyhook’s compliance with the DPF. In certain situations, Skyhook may be required to disclose Personal Information received under the DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
This Notice may be amended consistent with the requirements of the EU-U.S. DPF and the Swiss-U.S. DPF. When we update this Notice, we will also revise the "Last Updated" date at the top of this document
Questions and Complaints
If you have any questions, concerns or complaint regarding our privacy practices, or if you’d like to exercise your choices or rights, you can contact us:
We will make every effort to resolve your concerns.